Privacy
Privacy Policy
Last updated 29 September 2026
This policy explains how Saffron Synaptiq Software Lab (“we”, “us”) handles personal data collected through this website, in line with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”).
What we collect
When you contact us through the form, we collect what you enter: your name, work email, organisation, role, and the details of your business challenge. If you arrive from the readiness assessment and choose to include your results, a summary of your scores is included.
The readiness assessment runs entirely in your browser. Your answers are not stored or sent to us unless you choose to include a summary in a message.
When you browse, our hosting and content delivery provider records standard request logs (such as IP address, time, page requested and browser type) for security and operations.
What we don’t do
- We do not use analytics or advertising trackers on this website.
- This website does not set cookies.
- We do not sell personal data or share it for marketing.
Why we use it
We use contact details only to respond to your enquiry and to continue the conversation you started. The legal basis is your consent, which you give when you submit the form, and which you can withdraw at any time.
Who processes it on our behalf
Form submissions are delivered by email using Amazon Web Services and received in our Microsoft 365 mailbox. The website is hosted on Amazon Web Services. These providers process data on our instructions.
How long we keep it
We keep enquiry correspondence for as long as needed to respond and to maintain a record of our business relationship, and then delete it. Request logs are kept for a limited period for security and operations, and then deleted.
Your rights
Under the DPDP Act you can ask us to tell you what personal data we hold about you, correct or complete it, or erase it, and you can withdraw your consent. You can also nominate another person to exercise these rights on your behalf.
Contact and grievances
For any privacy request or grievance, email contact@saffronsynaptiqsoftwarelab.com with the subject “Privacy request”. If you are not satisfied with our response, you may approach the Data Protection Board of India.
Saffron Synaptiq Software Lab, OC-1240, 12th Floor Wing A, Gaur City Center, Sector 4, Greater Noida (West), Uttar Pradesh 201318, India.
Changes to this policy
We will update this page if our practices change. The date at the top shows the latest revision.
